This lesson covers F5 of Unit 3: Personal and Business Finance and covers; Trade Receivable Days Trade Payable Days Inventory Turnover

A scheme of work for Unit 1: Exploring Business, find resources here; https://www.tes.com/teaching-resource/btec-level-3-business-unit-1-exploring-business-full-unit-12106224

This full lesson covers C1 of Unit 6: Principles of Management on the BTEC Level 3 Business programme. Areas covered include; Human resources as a factor of production. • Labour market analyses. • Forecasting labour demand. • Sources of information available to conduct labour market analyses. • The link between business planning and human resources. • The impact of globalisation on human resource planning.

This bundle of resources covers Learning Aim F of Unit 7: Business Decision Making. Lessons included; Sales forecasts Cash flow forecasts Break even Statements of Financial Position Income and statements of comprehensive income

This 52 slide set of lessons covers a range of motivational theorists, including; Maslow Herzberg Vroom Mayo McGregor Taylor Lesson includes a wide variety of tasks and links to external media.

This full lesson covers A3 Building Customer Relationships for BTEC Level 3 Business Unit 14: Investigating Customer Service, including; Enhanced reputation of the business Repeat business Customer confidence in the business Job satisfaction of employees

This full lesson covers B1 Monitoring and Evaluating Customer Service Provision for BTEC Level 3 Business Unit 14: Investigating Customer Service, including; Using research from customers to identify improvements and monitor complaints. • Monitoring using: o customer profiles, data, e.g. types of customer, products or services provided, customer care and service o sources of information, e.g. customers, colleagues, management o methods, e.g. questionnaires, comment cards, quality circles, suggestion boxes, staff surveys, mystery shoppers, recording and sharing information. • Evaluating customer service, including: o analyse responses, e.g. level of customer satisfaction, quality of product or service, meeting regulatory requirements, balancing cost and benefits o planning for change, resolving problems/complaints.

This full lesson and supporting handout covers A2 of Learning Aim A for Unit 1: Exploring Business. The areas covered include; Internal and external stakeholders Suppliers, lenders, competitors, debtors, creditors, customers, government agencies, pressure groups. The influence of these stakeholders on businesses. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson, with supporting activity, covers B1 of Unit 1: Exploring Business. Topics include; Different types of structure Functional areas of business Large scale group activity (see notes below for delivery guidance) *Task: nominate a learner for each of the given roles. Stand them at the front of the class holding their role name. Read out each problem and ask the class which area of the business you would report to, discuss each answer. I have included a link to a free resource below that has been created by a fellow TES author. This resource is fantastic and compliments my resource well. Images removed for copywrite reasons, you will need to add your own images e.g. business logos. I do not own the resource below and it is not a part of this paid resource that I am offering. https://www.tes.com/teaching-resource/organisational-structure-6259487

This 22 slide PowerPoint and supporting handout covers A1 of Learning Aim A for Unit 1: Exploring Business. This session covers; Ownership structures and types of liability Purpose of businesses Sectors Size of business Reasons for success Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers the following areas; Corporate culture Corporate social responsibility Ethics Competitive advantage (differentiation, price policies, market leadership/share, reputation, cost control, technology, suppliers, employees Benefits and importance of establishing and maintaining a competitive advantage. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers D2 and D3 of Learning Aim D for Unit 1: Exploring Business. Areas covered include; Demand Supply Influences on supply and demand Price elasticity of demand Pricing and output decisions Response to competitor activity Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This whole lesson covers E2 of Learning Aim E for Unit 1: Exploring Business. Topics covered include; Improvements to products, processes, services and customer experience Business growth Development of new and niche markets Offering a USP Improved reputation and recognition Smarter working Risks - Failing to meet operational and commercial requirements Failing to achieve a return on investment Cultural problems (resistance to change, unsupportive processes and systems, insufficient support from leadership and management) Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson, consisting of 22 slides, covers A.2 for Unit 3: Personal and Business Finance. Topics covered include; Cash Debit Cards Credit Cards Cheque Electronic Transfer Direct Debits Standing Orders Pre-Paid Credit Cards Contactless Charge Cards Store Cards BACS, CHAPS, FPS. The lesson contains several activities, including exam questions taken from past papers. There are also links to news articles, websites and videos to assist in understanding. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This resource contains a PowerPoint Presnetation and handout that has 9 different mini-case studies. These can be used for class activities (such as deciding what course of action the business and the employee can take to resolve the issues). This resource can be used for a variety of contexts, including teaching and training.